we have a Call Manager cluster v4.1 and manage aprox 300 x 7912 and 7911 handsets at our remote sites. There is a slight difference between the ring tones of incoming calls from external and other internal extensions. I have been asked to make all the incoming call ring tones the same. is there a global setting within Call Manager to achieve this?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...