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Community Member

International call issue

Dear

 

I have this design

 

Site A                                                                                                              Site B

phone--->CuCM 9.X-->E1 Router ----------H323 E1----------------------------------> E1 router----> CUCM 9.X-->phone : from site B the call goes outside

if i want to call mobile or land home or international call from Site A to Site B , the call goes out to site B , from the site B through the E1 call outside

 

the issue is

 

- from site A i can make call mobile and land line and internally and ext to ext with site B without any troubles but i couldnt call international it gives me busy tone

- from site B you can make international call properly

- from site A you cant make international call

- the PBX in site B it was not Cisco and it was working fine , when they changed to CUCM happends this issue

 

what is the problems ?

 how to solve it ?

 

thanks

 

1 REPLY
Cisco Employee

Start by looking at debugs

Start by looking at debugs from that GW to see the disconnect cause and then take it from there

HTH

java

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