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International Call report in CM

Is there a way to run an International call report in Call Manager? To find out which International calls have been made and by whom. Any info would be great.

2 REPLIES

Re: International Call report in CM

You can use CDR Analysis and Reporting

Application -> Cisco Callmanager Serviceability -> Tools -> CDR Analysis and Reporting -> Device Reports -> Gateway -> Detail. Chooses your international route pattern(s) and the gateway you want to report on. You can export the report to CSV or PDF. CSV is more useful for analysis and data manipulation.

Hope this helps. If so, please rate the post.

Brandon

Re: International Call report in CM

Take a look to the QoS reports. In CAR go to System Reports --> QoS --> Detail, select all the users and select the International box.

HTH

//Jorge

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