Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

International Number handling in CCM

Hi,

How the CallManager handle the international number?

Let say I dial +18123456789, how the CCM handle it? Should CCM change it to 018123456789? Or it shouldn't?

Because when I try in CCM 4.2.3, the CCM change it to 0, but when I try in CCM 5.1.1, the CCM no change it.

Can somebody help me?

Regards,

Stevan

3 REPLIES

Re: International Number handling in CCM

Ideally, CCM will not understand if a number is local or international unless it is configured in dial plan.

If your number was getting translated in 4.2.3, it was probably because that translation (attaching a 0) was configured in CCM

When you dial 181123456789 in 5.1.1, does this call get routed or do you hear a fast busy tone

New Member

Re: International Number handling in CCM

Hi,

Thank you for your respond.

But I think I am not describing the problem clearly.

Actually I use the dual-mode mobile phone (Nokia E51) with the SCCP Client.

In the contact, as usual, I always save the phone number using international format (+ country code-phone number).

Let say the country code is 1 and the phone number is 8123456789, so I save that number at my Nokia contact is +18123456789.

If I dial that number using SCCP client, I think the SCCP client will send that number to CCM. But how the CCM handle that number (+18123456789)?

Will CCM translate to something?

How to create a translation to handle that number?

Regards,

Stevan

New Member

Re: International Number handling in CCM

Nokia SCCP client (aka Nokia Call Connect for Cisco) automatically changes "+" prefix to "00".

This behavior can be changed with Nokia Device Manager.

Best regards,

Piotr

158
Views
0
Helpful
3
Replies