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New Member

interupted call

Hi all,

i have a probleme with incoming external call.

when some one call us from external some time work fine, but some time when we respond the call is interupted.

have you an idee plz

12 REPLIES
New Member

Re: interupted call

this does not have enough infomation.

what is the interface?

Regards,
Steve
Please rate all helpful posts.
New Member

Re: interupted call

i have 2 BRI

New Member

Re: interupted call

i don't know if you need another information?

plz if you have an idee.

thanks

New Member

Re: interupted call

what do you mean by interuppted? do you mean disconnected?

New Member

Re: interupted call

hi,

i mean that when some one call us, the phone ring, but when we answer we hear tiit tiit like it is busy and the call finished.

this is not every time

thanks

New Member

Re: interupted call

have you checked the clocking on your incoming PRI/BRI lines to see if there is a mis-match somehwere? That could explain the ticking too.

New Member

Re: interupted call

how can i checked the clocking?

New Member

Re: interupted call

plz have you an idee what i must verify

thanks

Hall of Fame Super Gold

Re: interupted call

To begin with, what system do you have, what are the phone, please explain in detail what you have.

New Member

Re: interupted call

hi,

i have CCM 4.1 and i have a router 2801 with 2 BRI interfaces, and i have IPPhones 7960.

Hall of Fame Super Gold

Re: interupted call

Are you running the latest service release on the CM and a stable ios like 12.4(3j) on the GW ?

New Member

Re: interupted call

yes.

i suspect the BRI config, but i dont know how to chek it.

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