We just planed to use the TCL IVR Script for AA. Before put in to the production we would like to know about any limitation / Restriction on the no of concurrent session handled by TCL or Route Memory usage .
I could n't able to find the Cisco document for same. Kindly clarify
A maximum of ten call queues and ephone hunt groups can be used with the call-queue script.
An AA can use a maximum of three hunt groups from those ten, but an AA can also use fewer than three hunt
groups or several AAs can share one or more hunt groups. A shared operator hunt group is not included in that maximum; you can add a shared operator hunt group in addition to the three hunt groups that an AA uses, or it can be part of the three hunt groups. The maximum number of calls that can be in queue for each of the ten possible hunt groups is 30, so a potential of 300 calls can be queued..
Here is the document you can read for more details:
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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