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IOS Upgrade - Unity Express

Hi Netpros.

I've just done a IOS 12.3 - 12.4 upgrade on my 2821 which had a NM-CUE module installed. I rebooted the router and have lost all the config for the CUE? I also can't seem to enable the servier engine module as the command isnt there ?

I'm runing SP Services 12.4.25 - has anyone got any idea whats happened?

Thanks

Rod

1 REPLY
Cisco Employee

Re: IOS Upgrade - Unity Express

Hi Rod,

Can you provide a show tech from the 2821 please? Are you saying that you are unable to access voicemail or you are simply unable to session into the CUE? Can you capture the command you are using to session into the CUE when you collect the show tech?

--

Harmit.

-- Regards, Harmit.
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