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New Member

IP AA

1-Is IP AA installed by default in call manager 4.1?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: IP AA

Kouferidji,

IP AA is not installed by default in CCM 4.1. A CallManager installation only installs the CallManager. It would have to be a seperate installation, either co-resident with the CallManager, or on a separate server.

Regards,

Michael.

4 REPLIES
Cisco Employee

Re: IP AA

Kouferidji,

IP AA is not installed by default in CCM 4.1. A CallManager installation only installs the CallManager. It would have to be a seperate installation, either co-resident with the CallManager, or on a separate server.

Regards,

Michael.

New Member

Re: IP AA

What about the second issue.A procedure to activate AA on call manager integrated with unity express when calls come from pstn.

Cisco Employee

Re: IP AA

If you want to have CUE provide the AA functionality, here's a sample configuration that may help:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080289ef0.shtml

Regards,

Michael.

New Member

Re: IP AA

I already have a functionnal unity express on CCM.I would like when somebody dial our pstn number they hear autoattendant tell them press 0 for operator etc...

A guide was sent to me for CCME but when I applied it on CCM it won't work.The config i deployed is attached

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