IP Communicator 2.0 error

[rcrumm_2]

Hi all,

I cannot complete a conference call. In fact, the screen says "can not complete conference"

Any ideas?

Thanks,

Randall

[Jaime Valencia]

CUCM? CME? version?

only happens with CIPC?

internal phone? PSTN phone?

SW or HW CFB?

G711 or G729?

HTH

javalenc

if this helps, please rate

[rcrumm_2]

Hi,

It turns out the problem is, codec negotiation.

In IPC, configuring the "optimize for low bandwidth" causes codec issues. Since this was local calls there was an issue.

Randall

[Jaime Valencia]

that option would cause the call to be established with G729 so if you're using SW CFB that would fail due to the fact it can only handle G711

javalenc

[rcrumm_2]

correct. Once I changed it... it worked.

Thanks for your help on this and in the past.

Thanks,

Randall

[Jaime Valencia]

you're very welcome Randall =)

javalenc