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New Member

IP Communicator 2.1.1 Corporate Directory

When pressing "Corporate Directory" button

the message "XML [4]: Parse Error" appeared.

When using the previos version of IP Communicator 2.0.2 I have no problem with

it and config of my CCM 4.1.3 wasn't changed since than.

2 REPLIES
Silver

Re: IP Communicator 2.1.1 Corporate Directory

To resolve this issue, perform these steps:

The first line is not supported on the Cisco SIP IP Phone. Therefore, deleting this line should resolve the issue.

Make sure that the XML file cannot be directly requested in a URL. Instead, point it to a Common Gateway Interface (CGI) like a Practical Extraction and Reporting Language (PERL) or Active Server Page (ASP) script and have the CGI do this job. The reason behind this is that some HTTP headers need to be set from the CGI instead of using the default chosen by the HTTP server.

Ensure that the HTTP response content type is set to text/xml. For more information, refer to the HTTP Header Settings section of Cisco IP Phone Services Application Development Notes with Cisco CallManager 3.0.

For more information on resolving XML parsing errors, refer to the XML Parsing Errors section of Cisco IP Phone Services Application Development Notes with Cisco CallManager 3.0.

Try:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_usage_guide09186a00800d6a67.html#1014694

New Member

Re: IP Communicator 2.1.1 Corporate Directory

im having the same problem.

What line are you reffering to?

what line are not supported by the communicator 2.1.1?

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