Just downloaded the Cisco IP Communicator 22.214.171.124 update and tried to install it on a fresh install and upgrade an existing version of CIPC and get the following error:
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action AddCertsTrustPub.7A023C9A_603E_41F5_8E96_FA2CB0894D3E, location: C:\Program Files\Cisco Systems\Cisco IP Communicator\CDP\certmgr.exe, command: -add -all "C:\Program Files\Cisco Systems\Cisco IP Communicator\CDP\CDPCert.cer" -s -r localMachine trustedpublisher
Any idea what could be doing it? The fresh install is what confuses me.
P.S. also ensure that you have no Security agent - an IPS (Instrusion prevention System) - eg Cisco Security Agent, installed and enabled on your computer, it messes with the installation unless specifically told to, so u can try disabling all the security app's, do a local install, try once again, else get a new copy of setup.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...