IP Communicator and Cisco Router 2901 - CME

[Phil.Garrelhas]

Hi,

We recently moved from an ICS 7750 solution to a Cisco Router 2901 with CME/CUE.

When I launch my the IPC software, it seems to boot up. I can see our directories, etc. But the user extension/name do not appear.

What CLI information is missing here?

Thanks,

Phil....

[Felipe Garrido · Accepted solution]

Sounds like CIPC auto registered to CME but there was no ephone-dn available to assign to the ephone.

Look at the configuration of CME and check to see if there is an ephone defined with the mac-address of the CIPC PC and no "button" configuration.

[dksingh · Accepted solution]

hmm...IPC? U trying to register and use CIPC with CME ?

If yes, did u build an ephone and associate DNs for it

in CME?

Please provide more info...

[Phil.Garrelhas]

Okay, I notice that there is no ephone assigned for the CIPC.

The user already has an ephone-dn assigned. So, would the config look similar to this?

ephone-dn  17  dual-line
number 890 no-reg primary
label Test x890
description 123-456-7890
name Test User call-forward busy 799
call-forward noan 799 timeout 20

ephone  8
video
mac-address (IP Phone MAC Address)
ephone-template 10
username "cme890" password voicemail
paging-dn 1
type 7940
button  1:17

ephone  9
video
mac-address (IP Communicator MAC Address)
ephone-template 10
username "cme890" password voicemail
paging-dn 1
type CIPC

Thanks,

Phil..

[dksingh · Accepted solution]

Yeah, just add the button CLI for CIPC ephone to tie the DN (ephone-dn)

and then reset/restart the ephone.