cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
394
Views
0
Helpful
1
Replies

IP Communicator bad performance/ voice quality

idanlerer
Level 1
Level 1

Hello,

I have call manager 4.1 and Cisco IP Communicator 2.1.1.0.

I;m using CheckPoint VPN and I don't have a problem to access my net.

I try to use the IP Communicator but the voice quality is very bad, I try to user Skype and it's better than the IP Communicator, Any idea how I can improve voice quality (I try to mark V in the option "Optimaze for low bandwidth

1 Reply 1

pklos
Level 4
Level 4

Do you use G.711 codec? If yes, you can change to G.729 (by setting proper region for this IP Communicator device)

--

regards,

pk

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: