We have a IP Communicator Phone that can call into the queue and reach an agent. I have another IP Communicator Phone that calls into the queue and gets trasferred twice and goes to a fast busy.
10.35.227.x is the IPC that works.
10.35.6.x is the IPC that does not work.
10.80.x.x is the voice vlan.
the 10.35.227.x network and the 10.35.6.x network are in the same network. We use /16 mask so there is no difference in routing. I also did a test last week where I put his softphone on the 10.80.x.x network and it was having the same issue. To me it does not seem like a network configuration problem. Maybe a configuration error in the softphone?
If you call 8110 you are propmpted by a greeting, "You have reached ISCT, please hold", then as it transfers you to IPCC you hear "Transferring to Attendant". At this point you should get an agent on the phone, instead you get a fast busy and it never reaches the agent.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...