05-15-2008 07:01 AM - edited 03-15-2019 10:41 AM
When I go to corporate directory on my IP COM it shows "HTTP 404 page not found".
It works on desk phone, but not on IP phone.
Thanks
05-15-2008 08:09 AM
Check the URL for the phone. If it cant access CUCM via DNS or IP address, you have an ACL problem.
05-15-2008 10:17 AM
Check with "debug tftp packets". Try with a SEP
Greets
05-15-2008 12:48 PM
Hi friend,
Try using Wireshark to capture packets of the IP Comm.
Regards,
-- adrián.
05-15-2008 01:04 PM
It's an easy one. The device can not contact the URL of the CUCM service the corp directory. Either the IP Comm cant resolve the DNS name of the CUCM server or it does not have the IP address in it's profile for the corp directory, or they are behind a firewall using VPN coming into the network. Http request may not be allowed from that client to the cucm pub possibly.
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