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New Member

IP Communicator One way voice

I have setup a PIX VPN.

I was testing IP Communicator from home via a VPN connection to our PIX and it runs but when the call is connceted there is sound one way. I can hear the other side but they can't hear me.

Let me know if you know what could it possibly be.

Just for more info, we used to have a vpn concentrator for vpn users and we migrated the services to our pix 515E.

When we had the vpn conentrator running we were able to use the ip communicator without a problem, now with vpn setup in the pix, there is only one way voice.

Thanks,

zeek

2 REPLIES
Silver

Re: IP Communicator One way voice

Generally one way audio is due to routing issues or firewall policies. Can you PING from the voice subnet to your IP Communicator and vice versa?

New Member

Re: IP Communicator One way voice

One way voice is absolutely a routing issue. Make sure your pix admin has all the routes to the internal network, or at least the voice network, configured in the firewall.

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