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Attention: The Cisco Support Community site will be in read only mode on Dec14, 2017 from 12:01am PST to 11:30am for standard maintenance. Sorry for the inconvenience.

New Member

IP Communicator problem

Hi ,

   I have IP communicator client version 7.0 installed on Laptop.And CUCM 7.0 in the setup.

   Communicator does not show extension on line button .It displays only time and Date.However it is showing registered in CUCM.

   Can anybody please help..

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Re: IP Communicator problem

Hi

Have you added a DN to the phone in CCMAdmin?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
6 REPLIES
Hall of Fame Super Gold

Re: IP Communicator problem

Are you the CUCM system administrator ?

New Member

Re: IP Communicator problem

Yes I am CUCM administrator..

Super Bronze

Re: IP Communicator problem

Hi

Have you added a DN to the phone in CCMAdmin?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: IP Communicator problem

I have added DN to the phone in CUCM..

Super Bronze

Re: IP Communicator problem

Can you screenshot the phone configuration page?

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Re: IP Communicator problem

Hi,

You can configure IPComm to use another Device Name instead of your Network Adapter (Preferences -> Network Tab). Please check if you're using a device name that really is the one that have no DN assigned in CUCM.

Hope to help, if it does please rate.

Regards,

-- Adrián.

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