IP Communicator "Preferences -> Network " tab why Device name and Tftp servers options are not editable..??

[harish9211]

Hi,

Please anyone suggest me why in CIPC->Preferences->Network tab Device name and Tftp server options are not editable..?

Um new to cisco voice plz help me..

Thnks in advance,

Harish

[ronpatel]

HI

Right click the IPC icon on desktop and run it as administrator. You will find the option.

regards

Ronak Patel

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[harish9211]

Hi Ronak,

Still its not working..:-(

Thanks and Regards,

Harish

[abarkalg]

Hi,

      you can select the optoin "Use the device name" and "Use this TFTP servers" and then fill the respective fields.

Regards,

Abdul

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[anchoudh]

Hi,

About User Account Control (UAC):

In  Windows 7 and Vista, users by default do not invoke applications with  administrator privileges even if the user is an administrator. Refer to  Microsoft UAC functionality for reference. The network preference  settings in Cisco IP Communicator is one functional area that requires  this elevated privilege.

In  Release 7.0.4, users with administrator privileges and UAC enabled must  right-click and select Run As Administrator to change Cisco IP  Communicator network settings. You can also disable UAC entirely.

For  deployments, we recommend configuring network settings at install time,  so end users do not need to access the settings required for  registration

Reference: http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html

If you do not have an administrator previledges to you account, you will not be able to edit.

Hope it helps.

Anand

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[harish9211]

Hi,

If i use 7.0.4 version den i would be able to change those settings..???

Thanks and Regards,

harish

[ronpatel]

Hi

What OS you are using.

Regards

Ronak Patel

[harish9211]

Hi,

Window 7 Home Basic 64bit..

Thanks,

Harish

[ronpatel · Accepted solution]

Hi,

disable the UAC from control panel -> User Accounts -> User
Access Control Settings -> Disabled by pulling down the control level to
minimum/bottom.

Restart the machine and checked CIPC and it should worked.

Regards

Ronak Patel

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[harish9211]

Thanks alot Ronak..

Its working...

Thnks again,

Harish

[anchoudh]

Hi Harish,

Its applicable to 7.0.4 and later versions.

Users with administrator privileges and UAC enabled must  right-click  and select Run As Administrator to change Cisco IP  Communicator network  settings.

You can also disable UAC entirely. (As ronak Mentioned)

Hope it helps.

Anand

Please rate helpful posts !!

[harish9211]

Thanks anand for your presious replies..

by disabling UAC its working fine nw..

Thnks,

harish

[anchoudh]

Hi Harish,

Glad to know that its working.

Please dont forgte to rate the helpful posts.

Thanks,

Anand