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IP Communicator Registration

I'm having a heck of a time getting my IP Communicator to register over a VPN. It registers in the wink of an eye if I'm in the building, but if I go outside, not so much. I am using IP Communicator 2.0.2.0, the Cisco VPN client 4.0.1 and I'm connecting to a PIX 506. The connection occurs, but IP Comm. just won't register. The thing I'm wondering about is whether my topology might be part of the issue. My CallManager is in site 1. Site 1 is connected using a VPN to site 2 which is where the PIX my IP Comm. computer is connecting to is located. I can ping the TFTP server when the IP Comm. computer is in the building, I cannot ping the TFTP server when I'm connected using the VPN client.

3 REPLIES

Re: IP Communicator Registration

Is it using the same mac-address that you have setup in CM when you are at office ?

New Member

Re: IP Communicator Registration

I would presume. Inside the the settings for the IP Comm. I have the hardware NIC selected as the network card. Again, though, I think the real issue to troubleshoot first is the fact that I can't ping CallManager.

Re: IP Communicator Registration

Can you reach any other devices in the voice network ? Could be a vpn routing issue ...trace to your call manager and see till where the packet goes..

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