Some of our homeworkers are experiencing issues with their headset or handset they use with IPCommunicator.
They've said that there is an alert message at times that appears when closing down the ip communicator saying "can not save settings".
This means that when they next log on to the communicator the auto tuning wizard appears with a request to 'check audio settings' as 'some audio devices have never been configured to use with Cisco IP Communicator'.
When this happens the handset/headset, make/model option is not available from the drop downs.
We have had a user bring their laptop in and we have reinstalled all software, handset drivers etc. But then it happens again. I have to issue instructions on setting up their usb phone/headset from scratch.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...