Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

IP Communicator very unreliable

                  I support several remote users, all with laptops running Cisco IP Communicator. About 1 in 5 has it working reliably. They all run Windows 7 Professional 64-bit on identical Dell laptops. I have run through the audio tuning, turned 'Optimize for low bandwidth' on and off, run it as admin, nothing makes any difference, sometimes it works, sometimes it doesn't. One day it will work fine, the next, nothing. Usually it's the audio on one end or the other dropping out, but sometimes it won't even connect, just hangs on 'connecting'. Does anyone have a setup that works every time? Does it need to be run under an administrator account? Does it need to have a specific sound card or NIC with a particular driver version?

Everyone's tags (2)
2 REPLIES
Hall of Fame Super Gold

IP Communicator very unreliable

And which exact CIPC version are you using ?

New Member

IP Communicator very unreliable

8.6.2 but it's been the same on at least the last 3 versions, which is as far back as we've been using it

264
Views
0
Helpful
2
Replies
CreatePlease to create content