Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

IP Phone 6921 support on CUCM 6.1 ???

Dear All

My friend ( Who is a voice administrator of a company ) bought IP Phones model 6921 . He is running a CUCM version 6.1 where he found later that, the 6921 is not support on CUCM 6.1 version and the support starts from CUCM version 7.1 and later . Is there any workaround exsist other than an upgrade to the CUCM . Is there any supportive files or patches available at cisco to make 6921 work with CUCM 6.1 .??

All your inputs are highly appreciated

Thanks and Best Regards

Rajesh

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: IP Phone 6921 support on CUCM 6.1 ???

Hi Rajesh,

Its true, the 69XX series is supported on CCM 7.1.2 or later only.

Find the data sheet which provides complete information:

http://www.ciscostadium.org/en/US/prod/collateral/voicesw/ps6788/phones/ps10326/ps10343/data_sheet_c78-541534.html

Pratik

3 REPLIES
New Member

Re: IP Phone 6921 support on CUCM 6.1 ???

Hi Rajesh,

Its true, the 69XX series is supported on CCM 7.1.2 or later only.

Find the data sheet which provides complete information:

http://www.ciscostadium.org/en/US/prod/collateral/voicesw/ps6788/phones/ps10326/ps10343/data_sheet_c78-541534.html

Pratik

New Member

Re: IP Phone 6921 support on CUCM 6.1 ???

Thanks very much for the response Mr. Patrick

I would like to know is there any workwrount to make it work  with teh current situation ?

or

A call Manager upgrade is a must ??????

New Member

Re: IP Phone 6921 support on CUCM 6.1 ???

Hi Rajesh,

As mentioned in the document, its not supported in lower version (no patch) and you have to upgrade to min. 7.1.2.

Pratik

561
Views
0
Helpful
3
Replies