Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

ip phone 6921 time issue


I have voice router 2921 CME 9.5 .My ip phones registered in it.
I have configured telephony-service.But my phones shows me different time than in configured CME.
some of them can display 2 hour difference  ,another 6 hours.
I tried to upgrade phones firmware but it didn`t  help me.
Try erase cnf files then create. Note in telephony-service cnf foles location flash.
But i noticed one strange thing  when enabled debug ephone detail mac address.
in XML configuration file phones got correct time ,which configured in CME,but in reality they displays different time.
Nothing helps.It seems that there is some bugs.



Do you have your time zone

Do you have your time zone set on the ios in both system config and telephony-service?

Also check your CUE moduel's TZ as well.  

Make sure all timezones are right and clocks in sync, the recreate cnf files and reset phones.


If still no go, post your config

New Member

Yeap Kevin,i set time both in

Yeap Kevin,
i set time both in  system config and telephony-service.
In Cue model is the same time zone