04-09-2014 03:04 AM - edited 03-16-2019 10:25 PM
Hi,
We have bought few of 7821 phones. Beause we didn't have CUCM 9.1.2 I have upgraded to that version and applied latest device pack which enable me to use this type of phones.
Problem is that phones doesn't autoregister even CUCM is up and running and phones have TFTP address set by DHCP.
When I tried one phone add manually to CUCM, it registers correctly, but I really need auto registering working. Don't know if other phones working, but looks they do.
Auto registering is enabled for DNS 2001 - 2997. and I have last DN around 2121. Others are not created in Directory.
Thanks
04-09-2014 05:08 AM
Hi Tibor,
I was just looking into bugs which is mentioned for 79XX series but u can give a try
Known Affected Releases: | (1) |
regds,
aman
04-09-2014 02:39 PM
thx, for advice, but didn't work. CUCM 9.1.2 told me that table "deviceautoreg" doesn't exist
05-14-2015 12:18 AM
HI,
Did you reset your service parameters after changing auto-reg protocol for all changes to take effect?
04-09-2014 03:14 PM
I haven't looked at these phones yet. I do have one in the lab and can test this when I get back into town. That said, the 7800 series phones leverage the SIP protocol stack. CUCM is provisioned to use SCCP for auto-provisioning (by default). I think you may need to modify your Enterprise Parameters to enable SIP as the auto-provisioning protocol stack.
HTH.
-Bill (@ucguerrilla)
Please remember to rate helpful responses and identify
05-11-2015 03:47 AM
Hi,
Did you find a solution for this? I have the same issue with 7841
Thanks
JH
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