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New Member

IP Phone (7911) Blank Screen when Powered On

Hi Everyone,

I'm Serge and i have a problem with two of muy customers' phones (7911).

The phones have been hard reset with the code: 123456789*0#

After restart, they remain blank (No Cisco Logo is apprearing and nothing at all) see Pics below.

They are just blank (ROM is empty).

Please can any of you help me get these phones working? I'm using Cisco UC500 with CUCME Version=8.1.

Thanks for your help!

Sergent_02

DSC_0041.JPG

DSC_0037.JPG

DSC_0039.JPG

3 REPLIES
New Member

IP Phone (7911) Blank Screen when Powered On

And this process on the pics, keep on repeating let say every 2 to 3 mns.

Need some help please.

Sergent_02

New Member

IP Phone (7911) Blank Screen when Powered On

Please i need help here, guys!

Thanks,

Sergent_02

Green

IP Phone (7911) Blank Screen when Powered On

Hi,

Have a read at this link.

http://blog.qsolved.com/2010/09/cisco-7911g-not-booting.html

HTH

Alex

Regards, Alex. Please rate useful posts.
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