I was configuring a phone for a user that is located in a separate location then our main location, which is where I am. We have Device Pools configured for ALL of our locations with corresponding Time Zones. So I configured to phone for the remote location's Device Pool as well as all the other information required. But when I look at the LCD screen of the device it is showing 8:47 pm, when it should be showing 1:47 pm (*PST). Going to the phone's IP Address in a browser I can see that the Time Zone field which SHOULD say, "America/Los_Angeles", is just blank.
But if I look at the same info for ALL the other phones that are currently in that location, they are all displaying the correct time and the correct Time Zone. So I'm not sure why this phone I'm configuring is showing the wrong time/time zone?
I thought maybe it was because of the gateway the phone is connected to, so I switched the Device Pool to the Pool where I currently am, which should have changed the Time Zone to "EST". But after resetting the phone it is still displaying the incorrect time as well as NO Time Zone at all...
Anybody have any idea why this could be happening? Any thoughts or suggestions would be much appreciated!
Thanks in Advance, Matt
Just remembered a while back we had to erase the ITL file on all the phones because of a certificate issue so it could then download the correct ITL file.
So I just realized that this phone I'm configuring has not been turned on in quite a while, so I just erased the ITL file and the phone is rebooting now and currently it's updating the firmware. I'll post back if this has fixed the issue once it is complete, but I'm assuming it will...
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The short answer is that you don't.... That isn't entirely true while at
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...