IP PHONE 7942 not booting after factory reset - CME9.1
I have a cisco 7942 which is not booting after i performed the factory reset to the phone. (#123456789*90#)
The main screen loads up and says upgrading then sudden displays error and gives the Cisco symbol with a dot.
I have having a problem with phone registering process. The phone was not registering to the CME 9.1 (router 2901)and the CM IP which it received was wrong. So i reset the phone to factory. Now the phone is not booting etal.
I have other 7942 phones in the network and they are working fine.
Here is the config whcih i have on the router.
ip dhcp excluded-address 192.168.1.250 192.168.100.254 ! ip dhcp pool voice network 192.168.1.0 255.255.255.0 default-router 192.168.1.254 option 150 ip 192.168.1.254
And I have added phone load file under the telephony service
load 7942 term42.default.loads
The phone is receiving the ip 192.168.1.10. verified it with sh ip dhcp binding command
Your factory reset sequence is not correct. You stated 123456789*90# and it should be 123456789*0#. Typo or performing the reset incorrectly?
Your DHCP config looks good, option 150 is the key ingredient.
For the load command, you need to specify an actual firmware filename, not the default. The phone will ask the TFTP server for the default load automatically, so be sure it's being served by your TFTP server. show run | in tftp-server
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