IP Phone 7945G

[wayne loh]

Hi All,

Appreciated if someone could help on the issue, as how to divert/forward the incoming call(external) from one extension 200 to another IP phone extension 202. The extension 200 physical phone is not present that y it is said unavailable and divert to voicemail.

Pls help....Many thx

[Suresh Hudda]

If you are using CUCM then you can use translation pattern (under call routing) for it.

Suresh

[wayne loh]

Hi Kumar,

Thanks for replying. I'm using the CME  would it be the same? Can you give me some confguration example? Many thanks

[Suresh Hudda]

Then you need make translation rule & profile as below.

voice translation-rule 1
 rule 1 /^200$/ /202/

voice translation-profile divert200
 translate called 1

And put below command under voice port where from calls are coming on CME.

translation-profile incoming divert200

Suresh