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New Member

IP Phone 7945G

Hi All,

 

Appreciated if someone could help on the issue, as how to divert/forward the incoming call(external) from one extension 200 to another IP phone extension 202. The extension 200 physical phone is not present that y it is said unavailable and divert to voicemail.

 

Pls help....Many thx

3 REPLIES
VIP Gold

If you are using CUCM then

If you are using CUCM then you can use translation pattern (under call routing) for it.

 

Suresh

New Member

Hi Kumar,Thanks for replying.

Hi Kumar,

Thanks for replying. I'm using the CME  would it be the same? Can you give me some confguration example? Many thanks

VIP Gold

Then you need make

Then you need make translation rule & profile as below.

voice translation-rule 1
 rule 1 /^200$/ /202/

voice translation-profile divert200
 translate called 1

And put below command under voice port where from calls are coming on CME.

translation-profile incoming divert200

Suresh

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