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Ip phone 7961 cann't remove "+" sign

I have configured a Directory Lookup dial rule for remove (+) from corporate directory. Additional, I created a translation rule for change the complete extension to only 4 digit, for internal calls. In Cisco IPC and 7960 works fine, but in 7961 and 7962 the call can't be processed. I appreciate your support, I think that problem can be a bug.

  • IP Telephony
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Re: Ip phone 7961 cann't remove "+" sign

The Directory Lookup rule is not used for the corp directory on the IP phones. Its used for the AC Console only.

Depending on your CUCM version, you can remove the + with Translations and also upgrade your phone firmware may be required

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