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ip phone 7962 blf configure doesn´t respond

 

Hello

The ip phone works as assistant with blf configured. Sometime the user when press the blf it doesn´t respond and can not activate it.
The phone has two blf keys and the issue happens with both. The problem resolves after a indeterminated time without any intervention.
We have changed the set.
 
any idea?
 
Thanks Anna
 
2 REPLIES

I would try upgrading the

I would try upgrading the firmware version. 

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New Member

Did you found the solution? i

Did you found the solution? i have a similar case with the 7962 and 7965.

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