Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IP phone 7970 custom background image is not available on "Setting>user preferences"

hi,

i want to change the background image of 7970 ip phone screen..i made a fullsize image with a name mzecFULL.PNG(320 pixels (width) X 212 pixels (height)) and a thumbnail image with a name mzecTN.PNG (80 pixels (width) X 53 pixels (height). I also made a List.xml file as follows.

<CiscoIPPhoneImageList>

<ImageItem Image=”TFTP:Desktops/320x212x12/mzecTN.png”
URL=”TFTP:Desktops/320x212x12/mzecFULL.png”/>

</CiscoIPPhoneImageList>

i also uploaded these files to /Desktop/320x212x12 and restarted the tftp service from serviceability page...But Setting>user preferences is not showing me the thumbnail of the customized image..Can somebody point out the configuration which i am missing..

Regards

Nareh

.

1 REPLY
Hall of Fame Super Red

Re: IP phone 7970 custom background image is not available on "S

Hi Nareh,

The first thing I would try is your filename in this section;

TFTP:Desktops/320x212x12/mzecTN.png”
URL=”TFTP:Desktops/320x212x12/mzecFULL.png”/>

change to

TFTP:Desktops/320x212x12/TN-mzec.png”

here is an example from the book;

List.xml Example


URL="TFTP:Desktops/320x212x12/Fountain.png"/>


URL="TFTP:Desktops/320x212x12/FullMoon.png"/>


Creating Custom Background Images

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7970g_7971g-ge/english/5_1/sip/english/adminstraton/guide/7970cst.html#wp1088046

Cheers!

Rob

1127
Views
0
Helpful
1
Replies