12-19-2013 10:40 AM - edited 03-16-2019 08:57 PM
Hello engineers
I have a problem with some IP phone 8831 that are not registering because of a wrong firmware.
Could you tell me which is the right firmware for this?
I have this version:
CUCM 9.1.1.20000-5
Best regards!
Solved! Go to Solution.
12-19-2013 11:05 AM
I was refering some data sheet and rls notes, This is SIP phone and you are registering as SCCP, possible reason that its not getting register.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps12965/data_sheet_c78-726887.html
also check below read me file for compatibility
http://www.cisco.com/web/software/282074299/104182/cmterm-devicepack-9_1_1_21026-1_Readme.pdf
Table 1: Cisco IP Phone Models 8831 Firmware Load
Cisco IP Phone Model | CallManager Version | Supported Protocol | Executable on Software Page | MD5 hash |
8831 | 7.1.5, 8.5.1, 8.6.2, 9.1.1 and higher | SIP | cmterm-8831-sip.9-3-3-5.cop.sgn | 2a001eafb65868e7c5c51b9301695e16 |
Table 2. Features and Specifications of Cisco Unified IP Conference Phone 8831
Feature | Specification |
Signaling protocol support | Session Initiation Protocol (SIP) |
you can try as SIP.
Br,
Nadeem
Please rate all useful post.
12-19-2013 10:47 AM
are you registering phones as SCCP or SIP?
Br,
Nadeem
Please rate all useful post.
12-19-2013 10:56 AM
Hello Nadeem
Thank you for your quick answer. Phones are registering as SCCP, I have uploaded the pack cmterm-devicepack9.1.1.21026-1.cop.sgn, but it gives me the nexte error:
Major, minor and maintenance version numbers obteined from the name do NOT match those of the current version.
any idea?
12-19-2013 11:05 AM
I was refering some data sheet and rls notes, This is SIP phone and you are registering as SCCP, possible reason that its not getting register.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps12965/data_sheet_c78-726887.html
also check below read me file for compatibility
http://www.cisco.com/web/software/282074299/104182/cmterm-devicepack-9_1_1_21026-1_Readme.pdf
Table 1: Cisco IP Phone Models 8831 Firmware Load
Cisco IP Phone Model | CallManager Version | Supported Protocol | Executable on Software Page | MD5 hash |
8831 | 7.1.5, 8.5.1, 8.6.2, 9.1.1 and higher | SIP | cmterm-8831-sip.9-3-3-5.cop.sgn | 2a001eafb65868e7c5c51b9301695e16 |
Table 2. Features and Specifications of Cisco Unified IP Conference Phone 8831
Feature | Specification |
Signaling protocol support | Session Initiation Protocol (SIP) |
you can try as SIP.
Br,
Nadeem
Please rate all useful post.
12-19-2013 12:35 PM
Thank you very much!
I will try this and I will mantain you informed.
Regards!
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