IP Phone are log out on ccme every day at 8 AM

[nicanor00]

Hi

I have installed the CCME on Cisco 2800 router and it work

But I have one problem, All IP Phone are automaticaly  logout on ccme every day at 8 AM, and must be login before make or receive any call

Please what can be the problem and how to fixe it

Thanks in advanse for your help

[acampbell]

Hi,

The fact that you are saying the phones are logged out at 8AM I assume you are using

CME Extension mobility

Can you post

show telephony-service

Regards

Alex

[nicanor00]

I cannot get accees on this output now

Anyway, you are right I have configured the extention mobility

But now the ip-phone are log out automatically

I want the IP phone to be log out manually if neccessery

How to configure it ?

Thanks

[acampbell]

Hi,

Thanks for confirming the EM set up.

To turn off automatic EM logout

Conf t

!

telephony-service

no em logout

!

HTH

Alex

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[nicanor00]

Thanks for your answer

In this case will I get the auto logout of the EM profile when log on the same user on second phone?

[acampbell · Accepted solution]

Sorry for the delay in response.

no em logout

this stops the automatic timed logout

Please see this link for further information re EM on CME

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemobl.html

HTH

alex

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[nicanor00]

I did it and it works

Thanks