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IP Phone firmware authentication fail on CME4.0

Problem: IP Phone firmware authentication fail

System:

IOS c2801-advipservicesk9-mz.124-11.T

CME4.0

IP Phone 7961 and 7970

Upgrade procedure:

1. Download cme-DST-phoneloads.zip

2. Extract cme-DST-phoneloads.zip on my hard drive, get four .tar files

CME-7931_8-2-1-DSTFix.tar

cmterm-7906-7911-sccp.804SR2.tar

cmterm-7941-7961-sccp.804SR2.tar

cmterm-7970-7971-sccp.804SR2.tar

3. copy cmterm-7941-7961-sccp.804SR2.tar and cmterm-7970-7971-sccp.804SR2.tar to flash

4. archive tar /xtract .tar files on flash

5. The Configuration on CCME:

globle:

tftp-server flash:jar41sccp.8-0-3-32.sbn

tftp-server flash:cnu41.3-1-3-30.sbn

tftp-server flash:apps41.1-1-3-30.sbn

tftp-server flash:dsp41.1-1-3-30.sbn

tftp-server flash:cvm41sccp.8-0-3-32.sbn

tftp-server flash:SCCP41.8-0-4SR2S.loads

tftp-server flash:jar70sccp.8-0-3-32.sbn

tftp-server flash:cnu70.3-1-3-30.sbn

tftp-server flash:apps70.1-1-3-30.sbn

tftp-server flash:dsp70.1-1-3-30.sbn

tftp-server flash:cvm70sccp.8-0-3-32.sbn

tftp-server flash:SCCP70.8-0-4SR2S.loads

telephone-service:

load 7961 SCCP41.8-0-4SR2S

load 7970 SCCP70.8-0-4SR2S

6. reset IP Phone, upgrade failed. Look up the status messages, it said "file SCCP41.8-0-4SR2S authentication fail"

I used same procedure with other two CME4.1 system, it worked well.

2 REPLIES
Silver

Re: IP Phone firmware authentication fail on CME4.0

Try resetting the IP Phones and capture the "debug tftp events". That should tell you what the problem is.

New Member

Re: IP Phone firmware authentication fail on CME4.0

Hi,

i am the same message.

How did you resolve the problem?

Best regards

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