Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Ip phone issues -- hospital down

Hi I have some issues with the main ip phones from a hospital

they are un-registered and the display on the phones shows ethernet disconnected

what should I do, if I unplugg the phone from the wall and plug it back in, we have the same issue, do we have a problem with the switch?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Ip phone issues -- hospital down

More likely, you have a problem with cabling somewhere.

4 REPLIES
Hall of Fame Super Gold

Re: Ip phone issues -- hospital down

More likely, you have a problem with cabling somewhere.

Community Member

Re: Ip phone issues -- hospital down

thank you

I will check the cabling

Hall of Fame Super Gold

Re: Ip phone issues -- hospital down

Thanks for the nice rating and good luck!

Community Member

Re: Ip phone issues -- hospital down

If you see the Ethernet Disconnected message, it means exactly that. There is no active network connectivity. It could be cabling, but if the phone was working fine before you should check the switch as well to make sure the port the phone is connected to is active. Either someone has been messing with your network cabling, or you have a network switch issue.

145
Views
0
Helpful
4
Replies
CreatePlease to create content