Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IP phone just appear green led on speaker

I guys,

my cisco phone model 7945 wont boot. appear a green led on speaker but dont cross that part...

what is the cause of that problem ? what i need to solve it?

thanks

Everyone's tags (7)
5 REPLIES
New Member

IP phone just appear green led on speaker

I too have two 7945s that won't boot. Tthey are stuck with a black screen and the speaker button is solid green.

Is there a fix for this?

VIP Purple

IP phone just appear green led on speaker

Hi ,

Were these working IP phones and what is the call manager version along with existing load ?

Did u try factory reset of IP phone?Please find below URL for doing factory reset

http://cisco-techblog.blogspot.in/2011/05/performing-factory-reset-of-a-cisco.html

regds,

aman

Blue

IP phone just appear green led on speaker

Hi

I believe this is hardware issue. You can have TAC raised and see if RMA can be done for this.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

IP phone just appear green led on speaker

What does this mean? "You can have TAC raised and see if RMA can be done for this." A factory reset fails.

VIP Super Bronze

IP phone just appear green led on speaker

It means the phone is dead. If you have SMARTnet maintenance on that serial number Cisco will likely replace it for you. You'll need to open a SR with TAC.

2651
Views
0
Helpful
5
Replies
CreatePlease to create content