Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

IP Phone license

Hello all,

Anyone know how to check whether IP Phone have a license or not?

We got Cisco IP Phone 7941 deliveried with two part number: CP-7941G and SW-CCM-UL-7941 in the dilivery document but only one box of IP Phone. The delivery told us that SW-CCM-UL-7941 is a software license that already in the box.

How can i check to make sure?

Any idea??



Re: IP Phone license


The ordering inf for the 7941 is :


Cisco Unified IP Phone 7941G


Cisco Unified IP Phone 7941G, spare


Cisco Unified IP Phone 7941G, channel with license

And SW-CCM-UL-XXXX is the appropriate software license per phone and you won't use it to add on ccm 4.X

It is then become a DLU license from ccm 5.X and higher to add the phone to the ccm

and XXXX will represent the phone model

as in your case 7941

or any other type and for IP comm. it will be IPCOMM

So you cann add the phone to your ccm 4 with no regard to license issue in the server

But if you wish to add it on a ccm 5.x or 6.x or 7.x , you will need a device license unit DLU existing in the server itself

Wish this be helpful

Best Regards

Re: IP Phone license

Hi Sovannary,

SW-CCM-UL-7941 which you have ordered is nothing but a right to use (RTU) license. Its a paper based license. You'll find a document with the phone and that's it.

This mode of licensing applies for CallManager version 4.X and earlier and is completely honor based since there is no way to enforce the license on the callmanager.

-> Sushil

CreatePlease to create content