05-15-2008 12:09 PM - edited 03-15-2019 10:41 AM
Guys,
I have just setup presnece server (CUPS 6.0.2) and IPPM.
However when I add contacts and choose status as available, All I see is a ? mark by the contact name (Unnown status)
I therefore cant send messages to and between contacts.
Whay can I do
Solved! Go to Solution.
05-19-2008 06:06 AM
Sorry I forgot to add that you should use the IP address of the CUPS box, also don't forget to change the Authentication Parameters (Clusterwide) setting Authentication Module Status to off otherwise CUPC would not register with the server.
05-16-2008 02:07 AM
We had the same issue, run the CUPS troubleshooter and check under the Proxy Server that Verify SIP Proxy service Proxy Domain service parameter value is valid, if not click on fix and resolve the issue under the service parameters Cisco SIP Proxy -> General Proxy Parameters (Clusterwide) -> Proxy Domain -> Change this from PROXY_DOMAIN_NOT_SET to somthingelse.
05-17-2008 04:27 AM
Thank you. Is there anything to set this value to. eg sip.com or what should the value be
05-19-2008 06:06 AM
Sorry I forgot to add that you should use the IP address of the CUPS box, also don't forget to change the Authentication Parameters (Clusterwide) setting Authentication Module Status to off otherwise CUPC would not register with the server.
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