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IP Phone not discovered in CUOM

Dear folks,

I have CUOM 2.0.1 with some CCM in monitored state.

After imported the CCM into the CUOM DCR, all of IP Phones was successful discovered.

After a lot of time, CCM user administrator tell me... that the IP Phones registered into the CCM are much more than CUOM inventory.

Then, I deleted/added again the CCM, but no IP Phone was discovered again by CUOM!!!!

The CCM was in Monitored State!

Seems a freeze issue, attempt to the CCM.

I suggest to the CCM administrator a CCM reboot and this was solved the case.

So, now I cannot reboot the CCM.

Anybody knows, which services I have to restart in the CCM in order to help CUOM discover IP Phones again?

Any helps would be appreciate

Thanks

Leonardo

1 REPLY
Silver

Re: IP Phone not discovered in CUOM

Check the bug:

CSCsk48876: CUOM: IP Phones are not discovered during Phone Inventory Collection

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