12-25-2013 10:20 PM - edited 03-16-2019 09:00 PM
Dear All,
my issue is that we have CME Router cisco 2911, all old phones has Company Background which is located on flash of the CME, but when i add any new phones i am not able to find the Company Background, but all old phones has the company Image.
the setup of telephony system was done by one of Cisco Parteners.
please help me how can i upload the images on the new phones. ( image already located on the flash ).
all phones are 7945.
Thanks
12-26-2013 04:24 AM
Select "Settings - User Preference - Background Images - ..." on new phones , did you see background image there ?
If not then send accross these...
show flash
show run | sec tftp-server
debug tftp event
Thanks
Manish
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12-26-2013 04:35 AM
on new phones its only has the default Background.
12-26-2013 04:51 AM
Then send across logs as requested above.
Thanks
Manish
12-26-2013 05:12 AM
show running-config | s tftp-server
tftp-server flash:term06.default.loads alias term06.default.loads
tftp-server flash:term11.default.loads alias term11.default.loads
tftp-server flash:B015-1-0-4.SBN alias B015-1-0-4.SBN
tftp-server flash:term42.default.loads alias term42.default.loads
tftp-server flash:term62.default.loads alias term62.default.loads
tftp-server flash:term45.default.loads alias term45.default.loads
tftp-server flash:term65.default.loads alias term65.default.loads
12-26-2013 05:14 AM
show flash:
-#- --length-- -----date/time------ path
1 68091344 May 13 2011 07:42:04 +00:00 c2900-universalk9_npe-mz.SPA.151-4.M.bin
2 2903 May 13 2011 07:57:36 +00:00 cpconfig-29xx.cfg
3 2941440 May 13 2011 07:57:54 +00:00 cpexpress.tar
4 1038 May 13 2011 07:58:04 +00:00 home.shtml
5 115712 May 13 2011 07:58:14 +00:00 home.tar
6 1697952 May 13 2011 07:58:32 +00:00 securedesktop-ios-3.1.1.45-k9.pkg
7 415956 May 13 2011 07:58:46 +00:00 sslclient-win-1.1.4.176.pkg
8 0 Jul 5 2011 11:32:04 +00:00 its
9 0 Jul 5 2011 11:32:04 +00:00 its/vrf1
137 903 Mar 29 2013 03:17:50 +00:00 its/united_states_7960-tones.xml
138 8777 Mar 29 2013 03:17:50 +00:00 its/united_states_7960-font.xml
139 1313 Mar 29 2013 03:17:52 +00:00 its/united_states_7960-kate.xml
140 19750 Mar 29 2013 03:17:52 +00:00 its/united_states_7960-dictionary.xml
141 2740 Mar 29 2013 03:17:52 +00:00 its/united_states_SCCP-dictionary.xml
142 2911906 Jul 6 2011 13:56:30 +00:00 apps11.9-1-1TH1-16.sbn
143 520920 Jul 6 2011 13:56:32 +00:00 cnu11.9-1-1TH1-16.sbn
144 2196472 Jul 6 2011 13:56:38 +00:00 cvm11sccp.9-1-1TH1-16.sbn
145 344239 Jul 6 2011 13:56:40 +00:00 dsp11.9-1-1TH1-16.sbn
146 1617528 Jul 6 2011 13:56:44 +00:00 jar11sccp.9-1-1TH1-16.sbn
147 680 Jul 6 2011 13:56:44 +00:00 SCCP11.9-1-1SR1S.loads
148 680 Jul 6 2011 13:56:44 +00:00 term06.default.loads
149 680 Jul 6 2011 13:56:46 +00:00 term11.default.loads
150 147287 Jul 6 2011 13:57:08 +00:00 B015-1-0-4.SBN
151 4401879 Jul 6 2011 13:57:40 +00:00 apps42.9-1-1TH1-16.sbn
152 542855 Jul 6 2011 13:57:42 +00:00 cnu42.9-1-1TH1-16.sbn
153 2188195 Jul 6 2011 13:57:48 +00:00 cvm42sccp.9-1-1TH1-16.sbn
154 344239 Jul 6 2011 13:57:50 +00:00 dsp42.9-1-1TH1-16.sbn
155 1759627 Jul 6 2011 13:57:54 +00:00 jar42sccp.9-1-1TH1-16.sbn
156 680 Jul 6 2011 13:57:56 +00:00 SCCP42.9-1-1SR1S.loads
157 680 Jul 6 2011 13:57:56 +00:00 term42.default.loads
158 680 Jul 6 2011 13:57:56 +00:00 term62.default.loads
159 4401879 Jul 6 2011 13:58:26 +00:00 apps45.9-1-1TH1-16.sbn
160 542973 Jul 6 2011 13:58:28 +00:00 cnu45.9-1-1TH1-16.sbn
161 2190823 Jul 6 2011 13:58:32 +00:00 cvm45sccp.9-1-1TH1-16.sbn
162 344239 Jul 6 2011 13:58:34 +00:00 dsp45.9-1-1TH1-16.sbn
163 1886311 Jul 6 2011 13:58:38 +00:00 jar45sccp.9-1-1TH1-16.sbn
164 660 Jul 6 2011 13:58:40 +00:00 SCCP45.9-1-1SR1S.loads
165 660 Jul 6 2011 13:58:40 +00:00 term45.default.loads
166 660 Jul 6 2011 13:58:42 +00:00 term65.default.loads
167 130548 Jul 6 2011 13:59:06 +00:00 P003-08-9-00.bin
168 130952 Jul 6 2011 13:59:06 +00:00 P003-08-9-00.sbn
169 15 Jul 6 2011 13:59:06 +00:00 OS79XX.TXT
170 459 Jul 6 2011 13:59:08 +00:00 P0S3-08-9-00.loads
171 756320 Jul 6 2011 13:59:10 +00:00 P0S3-08-9-00.sb2
172 8160 Jul 6 2011 14:00:02 +00:00 Analog1.raw
173 8160 Jul 6 2011 14:00:02 +00:00 Analog2.raw
174 5280 Jul 6 2011 14:00:04 +00:00 AreYouThere.raw
175 5040 Jul 6 2011 14:00:04 +00:00 AreYouThereF.raw
176 8160 Jul 6 2011 14:00:04 +00:00 Bass.raw
177 12240 Jul 6 2011 14:00:04 +00:00 CallBack.raw
178 16040 Jul 6 2011 14:00:04 +00:00 Chime.raw
179 8160 Jul 6 2011 14:00:06 +00:00 Classic1.raw
180 16080 Jul 6 2011 14:00:06 +00:00 Classic2.raw
181 10800 Jul 6 2011 14:00:06 +00:00 ClockShop.raw
182 2823 Jul 6 2011 14:00:06 +00:00 DistinctiveRingList.xml
183 9600 Jul 6 2011 14:00:08 +00:00 Drums1.raw
184 13440 Jul 6 2011 14:00:08 +00:00 Drums2.raw
185 15840 Jul 6 2011 14:00:08 +00:00 FilmScore.raw
186 16080 Jul 6 2011 14:00:08 +00:00 HarpSynth.raw
187 8160 Jul 6 2011 14:00:08 +00:00 Jamaica.raw
188 16080 Jul 6 2011 14:00:10 +00:00 KotoEffect.raw
189 12720 Jul 6 2011 14:00:10 +00:00 MusicBox.raw
190 8160 Jul 6 2011 14:00:10 +00:00 Piano1.raw
191 15360 Jul 6 2011 14:00:10 +00:00 Piano2.raw
192 9360 Jul 6 2011 14:00:10 +00:00 Pop.raw
193 7200 Jul 6 2011 14:00:12 +00:00 Pulse1.raw
194 4000 Jul 6 2011 14:00:12 +00:00 Ring1.raw
195 4000 Jul 6 2011 14:00:12 +00:00 Ring2.raw
196 4000 Jul 6 2011 14:00:12 +00:00 Ring3.raw
197 4000 Jul 6 2011 14:00:14 +00:00 Ring4.raw
198 4000 Jul 6 2011 14:00:14 +00:00 Ring5.raw
199 4000 Jul 6 2011 14:00:14 +00:00 Ring6.raw
200 4000 Jul 6 2011 14:00:14 +00:00 Ring7.raw
201 495 Jul 6 2011 14:00:14 +00:00 RingList.xml
202 10800 Jul 6 2011 14:00:16 +00:00 Sax1.raw
203 14160 Jul 6 2011 14:00:16 +00:00 Sax2.raw
204 16080 Jul 6 2011 14:00:16 +00:00 Vibe.raw
205 496521 Jul 6 2011 14:01:18 +00:00 music-on-hold.au
206 18555 Mar 18 2013 15:31:24 +00:00 backup18_3_2013
159301632 bytes available (102162432 bytes used)
12-26-2013 06:46 AM
Sorry for delay in response.
I cant see any .png or List.xml file in on your flash not its in tftp server. Whenever you change background image of phone , the phone look for "List.xml" , like this.
Dec 26 20:01:10.791: TFTP: Looking for Desktops/320x212x12/List.xml
Which contains location of .png file to load on phone. Now go through the document below and configure you customized background image.
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_tech_note09186a008062495a.shtml
If you face any problem while configuring it let us know.
Thanks
Manish
Rate all the helpful post.
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