Between Head office and Branch we have two VPN tunnels: main and backup. As IGP we are using OSPF. When I shut down main VPN tunnel, OSPF installs routes through backup VPN which takes aproximately 2-3 seconds. During that time IP Phones (Alcatel-Lucent) are restarting and we lose phone connection ~1minute.
Even if you were to keep the phones registered by changing the keep alive, that would still mean that while your routing protocol is converging, you cannot use your phones because signalling is impossible.
Please remember to rate useful posts, by clicking on the stars below.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...