If there is a PAK key in the box and you can register, Cisco will send a DLU. If there is no PAK key in the box, id probably take the Order Number, PO number and Smartnet contract and number of phones/models order and send an email to firstname.lastname@example.org and explain to them you need DLUs for these phones. Use the Calculator to estimate what you need based upon what you purchased.
Also include the MAC address of the Publisher so they can issue a key.
Licensing will look up the order/PO number and possible the SmartNet and verify you did order those phones from Cisco (and not off ebay), and then should issue you the license no problem
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...