My Customer have a solution of CallManager version 5.1.3 and is having the following problem: Any IP Phone phones stay mute in the specific time. I Verified the Switch where the IP Phone are connected (Configuration and Log) and didn´t found problem or message error. I Verified the Gateway (Configuration and Log) and too didn´t found problem or message error, the same procedure I did for CallManager, the Phones are registered normally and too there are problem of configuration. Any Idea about that is causing the problem?
I spoken again with my Customer and He informed to me that the problem occured any kind of calls (internal and external). The period is 01:00 am to 06:00 am. I verified the CallManager configuration and didn´t found nothing configuration about time period or time schedule.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...