I want to have the 6921 installed on the cucm 22.214.171.12400-2, but it is not supported in this callmanager version, can I upgrade the devices with the "cmterm-devicepack126.96.36.199099-1.cop.sgn" file or need I to use another file to have support of the 6921 on the 7.1.2 ?
Devicepacks add all the necessary database information to support new types of phone. If the 6921 isn't listed in Device->Phone->Add New, then you *have* to install the devicepack (and reboot all the nodes in the cluster)
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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