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New Member

ip phone timezone can no update

I installed a CUCM-BE 7.13 in place with 7941s throughout. 
My time on the phone is not correct, although in my Time/Date area on CUCM, it specifies the correct timezone and time on the server appears to be correct.NTP server sync well.

I checked date/time group configuration. device pool configuration.
, try make a new Dev Pool with a new Date/Time group and set difference timezone.

I can change the phone's date/time format, but not the timezone.
no matter what timezone I changed. the phone's time never change.

Can anyone tell me how to get the timezone correct on these phones?
Any Suggestions?

Best Regards,

Steve

10 REPLIES
New Member

Re: ip phone timezone can no update

Hi ,

What is the exact call manager version you have installed

Because the call manager was hitting a DST bug CSCsy25150

Upgrade the call manager to the latest patch to get this fixed

New Member

Re: ip phone timezone can no update

Hi Vivek Kalra:

CUCM 7.1.(3.10000)

Because the new 7941 phone register to CUCM has the TFTP "auth fail" problem.

I downgraded the Phone Firmware for CUCM 7.1(3) to 8.5(2), I will upgrade the CUCM to latest patch 7.13a after all the

phone installed.

I think my problem is not the DST bug. I have try to change the Date/Time group with many different timezone to test.

(GMT -1 ,-3 , -7 ,+3.....). The time show at the phone never change. The phone always show the time of GMT 0.

seems the timezone setting do not reach the phone.


Thanks
New Member

Re: ip phone timezone can no update

We check the SEPxxxx.cnf.xml file , no the timezone information in the configure file:

......

D-M-YA

......

New Member

Re: ip phone timezone can no update

Did you resolved this after the patch upgrade???

Was there any other solution for this?

New Member

Re: ip phone timezone can no update

CUCM V7.13

Can not select the timezon endwith "*"

After changed the timezone , problem solved

New Member

Re: ip phone timezone can no update

we tried to use either of the Time Zone.. with * and without * .. but still on the phones (7945G) its not updating....

any ideas???

New Member

Re: ip phone timezone can no update

Red

Re: ip phone timezone can no update

Dude, he's not hitting that bug.  Didn't you see that he tried the timezone with "*"?  I would recommend him restart TFTP.  It looks like the phone didn't get the updated config file.

Michael

http://htluo.blogspot.com

New Member

Re: ip phone timezone can no update

I had the exact same issue with CM 7.1.3a as well as 7.1.3b today. The 7911, 7942 and 7965 on my network would show only GMT time whereas 7925 & CIPC was fine.

After upgrading to 7.1.3b I changed to a timezone with * and it reset from Date/time group page itself and immediately the phones started working.

Sachin, are you on 7.1.3a or 7.1.3b perhaps this workaround works only with the latter??

New Member

Re: ip phone timezone can no update

Sorry guys for not updating... yes... we upgraded it to 7.1(3b) and then selcted the timezone with * ... and not its working fine for the phones...  this may be the workaround for timezone issue...

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