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IP phones 7942 are rebooting after uploading SIP firmware

Hi,

I have test lab with one router 1861 and four IP phone 7942 which are connected to switchport on router 1861.I have implemented with SCCP that time it was working fine but when I configured with SIP firmware cmterm-7942_7962-sip.8-5-3SR1.zip , all phones are automatically rebooting continously.

I have attached details about configuration of 1861 and flash output.

It would be greatful to get the correct solution.

3 REPLIES
Hall of Fame Super Gold

Re: IP phones 7942 are rebooting after uploading SIP firmware

Do not use SIP on phones, it is lacking features and it is buggy.

Use SCCP only.

Bronze

Re: IP phones 7942 are rebooting after uploading SIP firmware

Hello,

Based on this link:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/firmware/8_5_3/english/release/notes/7900_853.html

Firmware Upgrade Issues for SIP


Note For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(3) or later.

Download 8.5(2)  and try first with that.
Regards,
Luis Sandi

Cisco Employee

Re: IP phones 7942 are rebooting after uploading SIP firmware

Can you follow the steps in

https://supportforums.cisco.com/thread/2065734?tstart=0

HTH

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