I have a problem with my my IP phones, atleast once in every 15-20mins. all my IP phones gets rebooted & come back, some time If I initiate call or some one calls me it immediately gets rebooted. Any idea what could be causing this issue. This is happening in one of our branch office which is connected to our Main office CCM 4.1 over the VPN. VPN seems to be OK, only issue is the IP phones in the branch offices gets rebooted & not in the head office.
i don't believe so, if it were only 1 then probably, but all of them at the same time sounds like keepalives being lost. it could have been working but if there is more traffic on the link now you should get QoS on the link to give SCCP preference and avoid this
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...