IP phones reseting in remote sites

[Nithin V]

Hi,

I`m facing an Issue where IP phones are reseting in certain Remote Locations together, What is the Best way to Diagonise this Problem.

Nithin

[Jaime Valencia]

You don't mention what you have, so I'll assume it's CUCM 8.X

Start by looking at the applog to see what reason CUCM logged for this.

If they're in a remote site there are good chances this is a connectivity issue and that you're missing keepalives

HTH

java

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