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Attention: The Cisco Support Community site will be in read only mode on Dec14, 2017 from 12:01am PST to 11:30am for standard maintenance. Sorry for the inconvenience.

New Member

IPCC 4.0(4) DST

applied DST patches per Field Notice 62571, but our TimeOfDay Call center script still had the call center off by an hour this morning...yet the servers shows the correct time.

Any ideas?

tia

-m

4 REPLIES
New Member

Re: IPCC 4.0(4) DST

Have had a few as well, rebooting the server seemed to clear it up for now.

New Member

Re: IPCC 4.0(4) DST

I had the same problem. Unchecking "Automatically adjust clock for DST" and clicking OK corrected it for me. I have not re-enabled it to see if the problem returns.

New Member

Re: IPCC 4.0(4) DST

Thanks for your post....that is what fixed my issue. Has there been a TAC case opened on this?

New Member

Re: IPCC 4.0(4) DST

It appears that it is absolutely necessary to reboot the IPCC server following the Java updates. If you only restart the CRS Engine, some of the JRE's will not pick up the correct DST offset.

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